I was recently working on configuring GSM in SCOM and during that time, I faced some issues in configuring GSM.
The issue which I getting in SCOM is mentioned below-
I worked a lot to resolve this issue and then I got the solution. The issue due to which my SCOM server was not able to connect to GSM was GSM Subscription was not activated. I found everywhere that Windows Azure Subscription is also needed but it was not mentioned on the Microsoft site. You need Microsoft Software Assurance License Agreement to use GSM. Microsoft gives 30-days free trial to use Microsoft Software Assurance for Global Service Monitor.
I have provided the below steps to configure GSM Subscription:-
i) Here, I have highlighted the license terms required for subscription. Please read it.
ii) If you don't have any Organizational account, then Sign up for GSM.
iii) Goto the Services tab, click on System Center Global Service Monitor.
iv) Click on Use as a Software Assurance Benefit.
v) Fill the required details and Accept the license terms.
vi) Now, click on Download to download the GSM setup.
vii) Run this GSM.msi setup on the SCOM Management Server and then Open the SCOM console.
viii) Navigate to the SCOM Administration pane and Import the GSM Management Packs. from the installed location.
ix) After the GSM MP’s are imported, look into the Administration pane and you will see the Global Service Monitor Required Configuration Task window.
x) Click on Install Windows Identity Foundation.
xi) To Install WIF on Windows Server machine, Goto Server Manager, click on Add Roles and Features. To install WIF on the client machine (ex.- Windows 7/Windows 8), download WIF 3.5 setup and install it.
xii) Click Next till you goto the Features page.
xiii) On the Features page, select Windows Identity Foundation 3.5 and click Next.
xiv) Click Install.
xv) After installation of the WIF, Go back to the SCOM Administration pane, in the Global Service Monitor windows, click on Start subscription.
xvi) Enter the Subscription Credentials details using your Organizational account credentials. Click Next.
xvii) Select either the default pool All Management Servers Resource Pool or create a new Resource pool for GSM. Please make sure the Management Servers which are a part of this pool must have access to Internet.
xviii) Specify proxy server details, if any and then click Next.
xix) Click on Start Subscription.
xx) Click Finish.
xxi) Click on Configure Web Application Availability Tests.
xxii) Select Web Application Availability Monitoring and click Next.
xxiii) Create a Management pack for GSM and the website you want to monitor.
xxiv) Enter the website name and URL that you want to monitor from the external locations.
xxv) On the Where to monitor From page, select Add in the External locations and search for the locations where you want to monitor your website from.
xxvi) When selected click OK to add the watcher nodes.
xxvii) Review your test result and Close the test Result pane.
xxviii) Click on View test state.
The issue which I getting in SCOM is mentioned below-
Global Service Monitor Modules: Failed step: 'Couldn't get the ACS endpoint from discovery service. SubscriptionId: '1f156904-532e-416f-b570-1141438392a3', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/''. Diagnostic context: RequestId = '0fe72d85-989c-4c1b-89c1-1f4b641c1578', New ConfigHash = '65afc4b6-c18d-5e68-56d3-482e2db1851a', '1' tests, Last ConfigHash = '00000000-0000-0000-0000-000000000000'. Exception: 'There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'
I worked a lot to resolve this issue and then I got the solution. The issue due to which my SCOM server was not able to connect to GSM was GSM Subscription was not activated. I found everywhere that Windows Azure Subscription is also needed but it was not mentioned on the Microsoft site. You need Microsoft Software Assurance License Agreement to use GSM. Microsoft gives 30-days free trial to use Microsoft Software Assurance for Global Service Monitor.
I have provided the below steps to configure GSM Subscription:-
i) Here, I have highlighted the license terms required for subscription. Please read it.
ii) If you don't have any Organizational account, then Sign up for GSM.
iii) Goto the Services tab, click on System Center Global Service Monitor.
iv) Click on Use as a Software Assurance Benefit.
v) Fill the required details and Accept the license terms.
vi) Now, click on Download to download the GSM setup.
vii) Run this GSM.msi setup on the SCOM Management Server and then Open the SCOM console.
viii) Navigate to the SCOM Administration pane and Import the GSM Management Packs. from the installed location.
ix) After the GSM MP’s are imported, look into the Administration pane and you will see the Global Service Monitor Required Configuration Task window.
x) Click on Install Windows Identity Foundation.
xi) To Install WIF on Windows Server machine, Goto Server Manager, click on Add Roles and Features. To install WIF on the client machine (ex.- Windows 7/Windows 8), download WIF 3.5 setup and install it.
xii) Click Next till you goto the Features page.
xiii) On the Features page, select Windows Identity Foundation 3.5 and click Next.
xiv) Click Install.
xv) After installation of the WIF, Go back to the SCOM Administration pane, in the Global Service Monitor windows, click on Start subscription.
xvi) Enter the Subscription Credentials details using your Organizational account credentials. Click Next.
xvii) Select either the default pool All Management Servers Resource Pool or create a new Resource pool for GSM. Please make sure the Management Servers which are a part of this pool must have access to Internet.
xviii) Specify proxy server details, if any and then click Next.
xix) Click on Start Subscription.
xx) Click Finish.
xxi) Click on Configure Web Application Availability Tests.
xxii) Select Web Application Availability Monitoring and click Next.
xxiii) Create a Management pack for GSM and the website you want to monitor.
xxiv) Enter the website name and URL that you want to monitor from the external locations.
xxv) On the Where to monitor From page, select Add in the External locations and search for the locations where you want to monitor your website from.
xxvi) When selected click OK to add the watcher nodes.
xxvii) Review your test result and Close the test Result pane.
xxviii) Click on View test state.
Hope it helps!
If any improvement is required in this post, please post your comments/feedback so that we can provide much better solutions.
Can you EDIT the test once it's active? Can you remove a test without stopping the subscription.
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